One of the companies selected to be part of Scotland’s new framework that councils can call on to provide new digital care management systems says it’s a vital opportunity to show how technology can make a difference in the real world.

Servelec is one of five companies included in the new social care case management solutions framework organised by Scotland Excel, the national procurement organisations for Scotland’s local authorities.

David McKinney, Managing Director of Local Government at Servelec, says the process to choose people to include on the Framework allowed a mix of different suppliers and different solutions to be considered:

“The best frameworks strike a balance between customer-community needs and what the supplier can provide, with the procurement expert collaborating with suppliers to create easier, quicker and more effective framework contracts.

“The Excel Framework gave the flexibility for suppliers to show different offerings around on-premises, hosted and SaaS [software as a service] systems, allowing local authorities to choose the option that best suits their needs.

“Demonstrating the return on investment with real-world examples of how digital care solutions support both workers and those accessing services is vital, and we look forward to sharing our use cases with local authorities.

The Social Care Case Management Solutions Framework is designed to help councils boost digital capability in the delivery of care, while also offering self-directed support functions for citizens to give greater digital control and choice in their care.

David says the Framework, the first to focus on care case management, comes at a time when digital approaches to managing care are increasingly coming to the fore:

“We understand the challenges that care providers face, and how technology can support best practice, create a better working environment and improve outcomes. We want to help councils shape the future of their services and that of their citizens through joined-up digital health and care technology, and our current customers are making great strides.

“Our software is designed to support Scotland’s care services in helping people to live healthier, more fulfilling lives.

“We’re looking forward to working with more councils across Scotland, to make sure social workers have the right tools to provide efficient person-centred care to those who need it most.”

Read More: This is the third of a series of stories based around the role of Scotland Excel in setting national care Frameworks: The social care case management solutions framework; Care procurement criticism not the full picture.